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FAQs

Everything you need to know

We’ve answered all of the frequently asked questions from our guests below for your convenience. If you can’t find what you’re looking for, reach out to our team and we'll be happy to help. 

Get in touch

  • Check in: After 3:00pm

    Check out: Before 12:00 noon

  • Our address:

    100 El Camino Real,
    Menlo Park, CA 94025

     

    The Stanford Park Hotel is located at the border of Palo Alto and Menlo Park at the gateway to the Silicon Valley. Adjacent to Stanford University, Stanford Hospital and the Stanford Shopping Center, the Hotel is halfway between San Francisco International Airport and San Jose International Airport. The Stanford Park Hotel is approximately 45 minutes from the city of San Francisco and is a 35-minute drive from either the San Francisco International Airport or the San Jose Mineta International Airport. Oakland San Francisco Bay Airport is about a 60-minute drive.

  • Free high speed WiFi

    HDTV flat screen television

    Plush bathrobes and slippers

    Hair dryer

    Lighted makeup mirror

    Luxurious bath amenities made with natural fragrances and ingredients

    Iron and ironing board

    Umbrella

    Nespresso Coffee maker

    Bodum hot water kettle

    Refrigerator

    Digital electronic safe

    Telephone with voicemail

    Nightly turn down service, upon request

  • Convenient and complimentary parking

    Wireless internet in guestrooms and public spaces

    24-hour fitness center access

    Local and toll-free telephone calls

    Borrow a bicycle program

    Morning coffee service

    Freshly baked cookies every evening

    Live music in the courtyard during the summer months

    Library and workspaces

    Weekday local newspapers

  • The Stanford Park Hotel is home to Menlo Tavern, our signature restaurant with a lively, collegiate setting serving seasonal dishes, iconic drinks and live music. 

    Learn more

  • Our 50-foot outdoor swimming pool and whirlpool are heated year-round and open daily from 7:00am to 10:00pm. 

    The fitness center is open 24 hours a day and is well-equipped with the latest Precor cardiovascular equipment with built-in flat panel LCD TVs and USB ports for personal device connections.

    Equipment includes:

    Adaptive motion trainer
    Resistance equipment
    Free weights
    Treadmills
    Elliptical machines
    Stair climbers
    Recumbent and spinner cycles
    Peloton Indoor Exercise Bike with Online Streaming Classes

  • A credit card is required to confirm your booking. Cancel before 12 noon PST the day before arrival to avoid a charge of one night's room rate and tax. For prepaid, non-refundable reservations, such as Book Early and Save rates or Special Event rates, cancelations may result in a charge of one or more night's stay.

    Credit Cards Accepted: American Express, Diners Club, Discover, MasterCard, JTB –Japan Travel Bureau, VISA

    Any changes to an existing reservation will be subject to current pricing and availability. Modifications and cancelations will be accepted until 12 noon PST the day prior to your scheduled arrival. For early departures, a fee of one night's room and tax will apply. 

    Cribs, Pack n’ Plays and highchairs are available by request at no charge, subject to availability

    Extra person/roll-away bed fee: Available for a $25 plus tax nightly fee

  • The Stanford Park Hotel is a smoke-free property. A fee will be charged and will continue for each day that the room is unavailable to sell due to any violation of this policy. 

  • While pets are not permitted, service animals are accepted in compliance with federal and state laws.

  • Yes, The Stanford Park is the only family-owned and operated luxury hotel in Menlo Park, a distinction that shapes every part of the guest experience. Because our hotel isn’t run by a distant corporate structure, decisions are made with genuine care and a long-term perspective, not just the bottom line. There’s a personal investment in every stay, from the warmth of the welcome to the attention to detail throughout your visit. That sense of ownership translates into a deeper commitment to hospitality, where guests are treated less like transactions and more like valued visitors whose comfort truly matters.

  • The Stanford Park Hotel has earned a number of notable hospitality awards and recognitions over the years, including:

    • Consistently ranked as one of the best hotels in Menlo Park on Tripadvisor, and consistently awarded the Tripadvisor Travelers’ Choice Best of the Best award
    • Condé Nast Traveler Readers’ Choice Awards
    • Frequently recognized as one of the top luxury and independent hotels in Silicon Valley and Menlo Park through editorial coverage and guest rankings